What are the responsibilities and job description for the Towing Heavy Duty position at Roadway Towing?
Towing Heavy Duty Job Description
Job Overview
We are seeking a dedicated and skilled Towing Heavy Duty professional to join our team. This role involves operating heavy-duty tow trucks to assist with the recovery and transportation of vehicles in various situations. The ideal candidate will possess strong mechanical knowledge, excellent customer service skills, and the ability to manage conflicts effectively while ensuring the safety of all involved.
Responsibilities
- Operate heavy-duty tow trucks to safely transport vehicles from one location to another.
- Load and unload vehicles with precision and care, ensuring no damage occurs during the process.
- Conduct automotive diagnostics to assess vehicle conditions and determine appropriate towing methods.
- Provide exceptional customer service by communicating effectively with clients and addressing their needs during towing operations.
- Utilize conflict management skills to handle any disputes or issues that may arise during service calls.
- Perform routine maintenance on towing equipment and trucks to ensure optimal performance.
- Drive safely and responsibly, adhering to all traffic laws and regulations while on duty.
- Demonstrate proficiency in operating manual transmission vehicles as required.
Qualifications
- Proven experience in commercial driving, preferably with a focus on towing or heavy-duty vehicles.
- Strong mechanical knowledge, with the ability to perform basic repairs and diagnostics on vehicles.
- Experience with load unloading techniques for various types of vehicles.
- Excellent customer service skills, capable of maintaining professionalism in challenging situations.
- Ability to manage conflicts effectively, ensuring a positive outcome for all parties involved.
- Familiarity with automotive diagnostics and mechanics is highly desirable.
- Valid driver's license with a clean driving record; commercial driving certification is a plus.
Join our team as a Towing Heavy Duty professional where your skills will be valued, and you will have the opportunity to make a significant impact in providing reliable towing services.
Job Type: Full-time
Schedule:
- 12 hour shift
Ability to Relocate:
- Homestead, FL 33030: Relocate before starting work (Required)
Work Location: In person