What are the responsibilities and job description for the General Manager position at ROAM America?
OUR MISSION
To elevate the campground experience
In 2022 Roam America was founded on the belief that road adventurers were underserved by the existing camping options and deserve a better experience. We're beyond excited for you to join us, and we look forward to sharing future locations soon.
Springville / Provo KOA RV Resort - General Manager
Springville / Provo KOA and Lodging Resort is in Springville Utah! The resort is positioned to become a market leader and consists of 220 RV Sites, 4 tent sites, and exceptional guest amenities including an updated clubhouse. Located near Provo City.
Position Overview :
The General Manager position is responsible for the day-to-day operations of this resort, establishing a healthy work environment centered around employee well-being and professional staff management in pursuit of business objectives and guest satisfaction.
Responsibilities :
- Managing amenities
- Leading a team by demonstrating exemplary guest service.
- Supporting professional development of team members
- Effective labor management
- Strong decision making as it pertains to safety and customer well-being.
- Interviewing, hiring, onboarding, and training team
- Uniting a team under common goals relating to customer satisfaction and financial progress
- Reviewing financial reports relating to P&L and budgets
- Tracking KPIs, and accurate reporting
- Ensuring compliance with all federal, state, and local agencies relating to resort operations (includes all required lodging, employment, operating, health, and environmental permitting and licensing)
- Developing and implementing action plans to increase guest satisfaction while maintaining a consistent high level of service
- Managing company policies and standards
- Strong ability to drive and cultivate business to the resort
- Maintaining an organized, clean, and operational park.
- Working with Regional Management to address issues that could affect resort operations.
Ideal Candidate :
Benefits :
ROAM America Management, LLC. is an equal opportunity employer.
Job Type : Full-time
Pay : $55,000.00 - $65,000.00 per year
PI262219817
Salary : $55,000 - $65,000
