What are the responsibilities and job description for the Front Desk Receptionist - Chiropractic Office position at Roanoke Chiropractic & Rehab?
Front Office Coordinator position available!
We are looking for a positive person who is a team player and passionate about helping others. Someone who has a remarkable memory, ability to think on their feet, prioritize what needs to be done, and to work proficiently in a fast-paced environment.
Responsibilities:
- Answering a multi-line phone system and handling patient calls as appropriate.
- Scheduling patient appointments.
- Responding to patient texts & emails
- Collecting and documenting patient information accurately on our EHR system
- Greeting patients/checking patients in and out.
- Verifying insurance eligibility and benefits
- Calculating patient’s financials
- Collecting co-payments, coinsurances, balances, etc. at time of service.
- Scanning medical records
- Retention phone calls and texts
- Communicating and collaborating with other health team members.
- All other duties as assigned by the Clinic Director
Qualifications:
- 2-3 years of chiropractic/medical front office experience preferred
- Proficient with Microsoft Office and computers in general
- Being efficient, productive, punctual, a team-player and able to multi-task is required
- Must be comfortable in a fast-paced environment
- Familiar with Z-Health or EMR systems in general is preferred
- English/Spanish bilingual is a plus
This is a full time position: Mon, Tues, Wed & Thurs: 8:30-12:30 & 2:00-6:15, Frid: 8:30-2:00pm.
Job Type: Full-time
Salary: $15.00 to $17.00 /hour, dependent on experience.
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Benefits:
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
Work Location: In person
Salary : $15 - $17