Real Estate Clerk II

GENERAL DESCRIPTION

Performs difficult clerical and administrative work involving real estate ownership and property assessments. Maintains County’s records of real estate titles and the records required for the equitable assessment of real property in the County. Reads and researches deeds of conveyance and wills; Assists the public with all real estate questions whether in office or by phone regarding property ownership, assessments, and ensures that changes in the status of real property are properly recorded.

ESSENTIAL JOB FUNCTIONS

~ Greets all visitors (in person or phone) to the department, accepts inquiries, ascertains nature of business and assists or re-directs as appropriate while providing excellent customer service
~ Administer the Veterans, Disabled, and Elderly Tax relief programs for real estate. Verifies that proper exemption is added to real estate bills
~ Conduct annual audits of all tax relief programs
~ Reviews instruments recorded in deed books and will books for conformity with established procedures and laws
~ Researches previous deeds, land records, maps and related records, as required. Maintains updated permanent real estate ownership cards, and Virginia plane coordinate cards
~ Reviews and files new plats
~ Processes rollback taxes and enters rollback bills when property no longer meets 'Land Use Program' criteria
~ Sets up new assessment cards for use of appraisers when real property is subdivided (i.e. split transfers)
~ Enters changes of assessments, mapping information, and class changes into the computer
~ Operates a variety of office equipment and software
~ Computes and enters exonerations/supplements on real estate tax bills. Performs miscellaneous typing and filing
~ Communicates with the Treasurer’s office whenever real estate bills need to change
~ Work with attorneys, title companies, and surveyors to correct issues on a plat/deed
~ Performs other duties as assigned

REQUIREMENTS/PREFERENCES

Education:
Required: High school diploma or equivalent
Preferred: Supplemented by business school or college level courses with specific training in real estate or office management.

Experience:
Preferred: Considerable experience in Commissioner of Revenue’s Office.

Certifications/Licenses:
Encouraged to enroll in the Master Deputy program through the Weldon Cooper center at UVA.

Knowledge, Skills and Abilities:
Thorough knowledge of office terminology, procedures, equipment and clerical skills necessary for making real estate property transfers, and the proper recording of current assessments; and of real estate records maintained in the Clerk of the Court’s office. Ability to maintain accurate records required by the Court’s office; maintain accurate records required by Appraisers to properly assess real property located in the County; to work well with other employees, officials and the public; resolve conflicts. Strong communication skills.

Supervisory Responsibilities:
None

Additional Requirements:
Subject to a complete criminal history background search with acceptable results. Must also be able to perform the job as described in the Physical and Environmental Demands section of this job description.