What are the responsibilities and job description for the Customer Service Representative/Insurance Agent position at Rob Jackson Insurance?
Customer Service Representative
Overview:
Join our team at Rob Jackson Insurance, Davis County. We are looking for a positive focused person who enjoys working with customers on the phone and in the office. You must have a Property Casualty Insurance license or be willing to get licensed within 3 months of being hired. We are seeking a dedicated individual to provide exceptional customer service and support to our clients. Previous experience appreciated but not required. We look forward to talking with you!
Duties:
- Handle incoming customer inquiries via phone, email, and in-person with professionalism and efficiency.
- Assist customers in understanding their insurance policies and coverage options.
- Conduct insurance sales and cross-selling of products to meet customer needs.
- Analyze customer inquiries and provide accurate information regarding insurance products and services.
- Support sales administration by processing policy changes, renewals, and cancellations.
- Negotiate with customers to resolve issues, address concerns, and retain business.
Skills:
- Proficient in sales techniques with a focus on customer satisfaction.
- Familiarity with insurance industry practices and terminology.
-Good typing skills
-Problem solving skills and multitasking skills
If you are passionate about providing excellent customer service, have a background in sales or insurance, and thrive in a dynamic work environment, we encourage you to apply for the Customer Service Representative position at Rob Jackson Insurance. Join us in serving our valued clients with integrity and professionalism.
Job Type: Full-time
Pay: $24.00 - $25.00 per hour
Supplemental Pay:
- Bonus opportunities
License/Certification:
- Insurance Producer License (Preferred)
Ability to Commute:
- Farmington, UT 84025 (Required)
Work Location: In person
Salary : $24 - $25