Demo

Insurance CSR -4-40 Lic (MONDAY TO FRIDAY)

Robaina Insurance Agency
Miami, FL Full Time
POSTED ON 3/31/2025
AVAILABLE BEFORE 5/30/2025

We are hiring a 440 Lic insurance agent- Customer Service Representative (CSR) for a full or part time position.
Salary is based on customer service and insurance experience Bonus.

This position will require the individual to assist the agency's customers & producers with new business like Auto, Homeowners and Commercial, policy changes, billing and renewals. Although the CSR role is mainly customer service, it also entails maintaining & re-shopping existing business. The individual will be expected to work in a prompt, accurate & courteous manner.

Job Duties:

  • Answer incoming customer inquiries
  • Collaborate with management teams to stay updated on new products, services, and policies
  • Record customer information within our customer service database
  • Engage with clients in a friendly and professional manner while actively listening to their concerns
  • Offer support and solutions to customers in accordance with the company's customer service policies
  • Other duties as requested

Communication method(s) used:

  • Email
  • Phone
  • Chat
  • In person

Hours per week:

  • 40

Typical end time:

  • 6PM

Typical start time:

9:30 AM

Work Remotely

  • No

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

  • Paid time off

Supplemental Pay:

  • Bonus opportunities
  • Commission pay

Application Question(s):

  • Are you a quick learner?

License/Certification:

  • Insurance Producer License (Required)

Work Location: In person

Salary : $17 - $20

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