What are the responsibilities and job description for the Customer Service Representative position at ROBBINS CHILDRENS PROGRAMS INC?
Considering Employment
Perfect for the position of customer service representative, someone that enjoys helping others and solving their problems would be ideal. If you appreciate assisting others and excel in a supporting role, maybe you are the one we have been looking for. Along with acting as an advocate for our company, you will personally connect with customers to answer questions, solve problems, and handle concerns.
Job Duties: Lead in Issue Resolving Using several customer service channels—including phone, email, and live chat—take care of needs and questions of clients.
Clearly and politely assist customers with order details, concerns, and basic product knowledge.
Approach client complaints or problems patiently, sympathetically, yet professionally.
Organize Everything: To guarantee that our systems are constantly current, carefully note client contacts and maintain complete records.
We must cooperate with other departments if we are to offer our customers the best services.
Keep yourself updated on our goods and services so you may offer the most beneficial recommendation.
Our Desired Objectives
Great communicator: You always responds lighthearted and have a great way with words.
One of your strongest points is your fast on-target thinking and ability to generate reasonable ideas even in demanding circumstances.
You are a competent multitasker who can easily monitor conflicting questions.
Knowledge: Although past customer service experience is desired, we value your enthusiasm to grow and learn more above everything.
Technologically proficient expert: Your experience with computer systems will make our customer relationship management tools second nature.
Working remotely and establishing your own hours will help you to find a happy balance between career and personal life and will surely benefit you.
You will be joining a community of people who are passionate about working together and will help you to see you through to success.
We appreciate internal promotions and will do all in our ability to enable you to fulfill your full professional potential.
Perfect for the position of customer service representative, someone that enjoys helping others and solving their problems would be ideal. If you appreciate assisting others and excel in a supporting role, maybe you are the one we have been looking for. Along with acting as an advocate for our company, you will personally connect with customers to answer questions, solve problems, and handle concerns.
Job Duties: Lead in Issue Resolving Using several customer service channels—including phone, email, and live chat—take care of needs and questions of clients.
Clearly and politely assist customers with order details, concerns, and basic product knowledge.
Approach client complaints or problems patiently, sympathetically, yet professionally.
Organize Everything: To guarantee that our systems are constantly current, carefully note client contacts and maintain complete records.
We must cooperate with other departments if we are to offer our customers the best services.
Keep yourself updated on our goods and services so you may offer the most beneficial recommendation.
Our Desired Objectives
Great communicator: You always responds lighthearted and have a great way with words.
One of your strongest points is your fast on-target thinking and ability to generate reasonable ideas even in demanding circumstances.
You are a competent multitasker who can easily monitor conflicting questions.
Knowledge: Although past customer service experience is desired, we value your enthusiasm to grow and learn more above everything.
Technologically proficient expert: Your experience with computer systems will make our customer relationship management tools second nature.
Working remotely and establishing your own hours will help you to find a happy balance between career and personal life and will surely benefit you.
You will be joining a community of people who are passionate about working together and will help you to see you through to success.
We appreciate internal promotions and will do all in our ability to enable you to fulfill your full professional potential.