Demo

Parts Counterperson

Robert Brogden's Olathe Buick GMC
Olathe, KS Full Time
POSTED ON 2/28/2025
AVAILABLE BEFORE 3/30/2025
Robert Brogden Buick GMC is looking for a Parts Counterperson to help support our team and provide customers with exceptional experiences. The ideal candidate will have parts experience. If you are looking to make a change in your career path and want to join a team that knows the value of it's employees, you are highly encouraged to apply. 
 
 
What We Offer
  • Discounts on products and services
  • Career advancement opportunities, promote from within
  • Clean and professional work environment
  • Free lunch on Saturdays
  • 401(K) with an industry leading employer match and employer profit share
  • Paid Holidays
  • Paid Vacation
  • Health, Dental and Vision insurance at group rates
  • Family owned business
Responsibilities
  • Oversee the parts sales process from start to finish
  • Communicate with customer on parts status
  • Communicate with staff and customers in a friendly and professional manner.
  • Be able to read and understand the parts catalog when looking up parts.
  • Answers phone calls, providing price quotes and other information
  • Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
  • Provides high level service to internal and external customers.
  • Pulls and fills orders from stock
  • Maintain a weekly bin checks to ensure accuracy of stock.
  • Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
  • Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
  • Make sure all internal requests for parts are billed on service repair order.
  • Receives payment from retail customers or obtains credit authorization.
  • Set up orders for daily shipment, delivery, or pick-up
Qualifications
  • Have experience with auto parts sales (preferred)
  • Ability to use company systems efficiently
  • Have strong organizational and time management skills
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

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