What are the responsibilities and job description for the Parts Counterperson position at Robert Brogden's Olathe Buick GMC?
Robert Brogden Buick GMC is looking for a Parts Counterperson to help support our team and provide customers with exceptional experiences. The ideal candidate will have parts experience. If you are looking to make a change in your career path and want to join a team that knows the value of it's employees, you are highly encouraged to apply.
What We Offer
-
Discounts on products and services
-
Career advancement opportunities, promote from within
-
Clean and professional work environment
-
Free lunch on Saturdays
-
401(K) with an industry leading employer match and employer profit share
-
Paid Holidays
-
Paid Vacation
-
Health, Dental and Vision insurance at group rates
- Family owned business
Responsibilities
-
Oversee the parts sales process from start to finish
-
Communicate with customer on parts status
-
Communicate with staff and customers in a friendly and professional manner.
-
Be able to read and understand the parts catalog when looking up parts.
-
Answers phone calls, providing price quotes and other information
-
Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
-
Provides high level service to internal and external customers.
-
Pulls and fills orders from stock
-
Maintain a weekly bin checks to ensure accuracy of stock.
-
Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
-
Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
-
Make sure all internal requests for parts are billed on service repair order.
-
Receives payment from retail customers or obtains credit authorization.
-
Set up orders for daily shipment, delivery, or pick-up
Qualifications
-
Have experience with auto parts sales (preferred)
- Ability to use company systems efficiently
-
Have strong organizational and time management skills
-
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
-
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.