What are the responsibilities and job description for the Parts Counterperson position at Robert Brogden's Olathe Buick GMC?
Robert Brogden Buick GMC is looking for a Parts Counterperson to help support our team and provide customers with exceptional experiences. The ideal candidate will have parts experience. If you are looking to make a change in your career path and want to join a team that knows the value of it's employees, you are highly encouraged to apply.
What We Offer
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Discounts on products and services
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Career advancement opportunities, promote from within
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Clean and professional work environment
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Free lunch on Saturdays
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401(K) with an industry leading employer match and employer profit share
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Paid Holidays
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Paid Vacation
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Health, Dental and Vision insurance at group rates
- Family owned business
Responsibilities
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Oversee the parts sales process from start to finish
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Communicate with customer on parts status
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Communicate with staff and customers in a friendly and professional manner.
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Be able to read and understand the parts catalog when looking up parts.
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Answers phone calls, providing price quotes and other information
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Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
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Provides high level service to internal and external customers.
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Pulls and fills orders from stock
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Maintain a weekly bin checks to ensure accuracy of stock.
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Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
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Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
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Make sure all internal requests for parts are billed on service repair order.
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Receives payment from retail customers or obtains credit authorization.
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Set up orders for daily shipment, delivery, or pick-up
Qualifications
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Have experience with auto parts sales (preferred)
- Ability to use company systems efficiently
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Have strong organizational and time management skills
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Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
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Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
