What are the responsibilities and job description for the Property Manager position at Robert C. White & Company?
"Totally Awesome" Property Manager Wanted (North Haven, CT)
We are looking for a full time (Monday through Friday 9:00am -- 5pm) "Totally Awesome" Property Manager.
Who are we?
Robert C. White & Company is a rapidly growing professional, residential property management company. We act as a "landlord-for-hire" to people that rent their homes, condos and small multi-family buildings. Our property managers act as landlords for our owners. They are the superstars of our company. They are faster than a speeding bullet and leap small buildings with a single bound. They are our heroes, and we are looking for some who are Totally Awesome!
That’s where you come in.
What would I be doing?
To start, your role would be to oversee, maintain and manage a portfolio of properties and provide peace of mind to our clients and residents. As you developed within the company, we would ask you to take on additional roles and responsibilities, allowing you to flex your super hero muscles.
Where could this role lead?
Robert C. White & Company has big plans over the next ten years. We expect to have 10 offices throughout CT with expansion goals into neighboring states. We expect to be the first company prospective clients think to call whenever they have property management needs. All that growth means you will have lots of opportunities to lead the company forward. There are lots of potential paths based on your unique skill sets.
We have an operations path where you start off managing 100-130 properties, become a senior property manager, managing junior and assistant property managers, become an office manager and run an office of up to and exceeding 500 properties and finally become a regional office manager managing multiple offices.
We have a maintenance coordination path where you would run and manage all day to day maintenance, coordinating make ready, evaluating and sourcing vendors on a regional level, become the manager of a maintenance company at the regional level with the potential to oversee the entire maintenance division as the company grows.
We have a business development path where you would start off identifying and developing sales leads, pitch our property management services to new clients and maintain a good working relationship with new contacts as we over time foster those relationships. As your skills improve in this area, you would be able to oversee the entire marketing department, working to develop new clients and keeping existing clients happy.
Robert C. White & Company has lots of long-term development potential for you as you start or continue your career. That’s why we need awesome property managers.
What does your compensation look like?
Robert C. White & Company is looking to find awesome property managers looking for a career, not a job. For this reason, Robert C. White & Company offers competitive compensation from $45,000 to $55,000 a year (based on experience). Robert C. White & Company also offers paid time off, 401k with match, medical benefit options, $3k car allowance, and the ability to receive periodic bonuses.
I’m interested. What’s next?
Awesome, please read the rest of the job description below and send an email with the subject line "My Three Questions". The email should include a link to your LinkedIn profile, your resume, and three questions you think we would want to ask you, and then answer them.
Good luck and we look forward to seeing what you come up with.
Property Manager Job Description:
Job Summary: Oversee, maintain and manage a portfolio of properties and provide peace of mind to our clients and residents.
Responsibilities:
- Provide referable, 5-star worthy customer service.
- Provide superior written and verbal communication to enhance customer satisfaction, increase retention, revenue, reputation and profitability.
- Analyze, diagnose and problem solve difficult situations and be able to come up with a solution(s) that you recommend to our clients.
- Be able to make, prioritize and crush your list! Get things done!
- Work independently to get your tasks done, but also be able to work as a team or in a group providing advice and feedback.
- Communicate and mediate effectively to deescalate troublesome situations.
- Be comfortable having difficult conversations and, at times, delivering bad news to owners or tenants.
- Continuously look for ways to help improve the company’s policies and practices, as well as, opportunities for self-improvement, personal growth and development.
- Comply with all industry Fair Housing rules.
Day to Day Activities:
- Owner & tenant communication.
- Coordinate all maintenance requests.
- Handle any collection problems and update owners.
- Create and manage all make ready work.
- Coordinate all move in activities for new tenants.
- Coordinate all move out activities for tenants leaving.
- Perform property reviews.
Mandatory Tools to Support this Job:
- Must have a reliable vehicle to use on a daily basis.
- Must have a smartphone.
Skills:
- Organized
- Be able to prioritize effectively
- Have excellent written and verbal communication.
- Have good business judgement and sound decision-making ability.
- Good at setting expectations
- Friendly and personable (good client hands)
- Detail oriented
- Have excellent time management skills.
- Be able to switch from task to task seamlessly.
Education – Bachelor’s or Associates degree preferred, but must have a minimum of high school diploma (GED).
Language Skills – Ability to read, write and comprehend operation and maintenance instructions, reports, and correspondence in English. Effectively present information to owners, residents and employees of the organization. Perform all language skills in English with additional language skills a plus, especially Spanish.
Reasoning Ability – Must have the ability to apply common sense and sound management practices in dealing with a variety of challenges and difficult situations.
Physical Demands – The employee is regularly required to talk, hear or smell and use hands and arms to handle, feel or reach. The employee is frequently required to sit, stand, walk, stoop, kneel, crouch, crawl, climb or balance. The employee may occasionally need to lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
An ideal candidate would also have the following:
- Some interest in property management, real estate, real estate investing, project management, etc.
- Have some knowledge of simple maintenance.
- Have some knowledge of how a house works.
- Bring contagious positive energy.
- Be open to feedback
- Be outgoing
Job Type: Full-time
Pay: $45,000.00 - $55,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Flexible schedule
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Customer service: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $45,000 - $55,000