OT Engineer/Industrial Software Specialist II

As a 100% Employee-Owned company, Robert E. Mason & Associates, Inc. believes our Associates are the foundation of both our customers’ and our success. Our strong company culture, and belief in continued investment in our Associates, has helped us realize long Associate tenures, as well as long lasting relationships with our customers. Under the Robert E. Mason & Associates, Inc. umbrella there are two divisions: R.E. Mason and Apperture Solutions.

R.E. Mason is an Emerson Impact Partner covering North Carolina, South Carolina, and Virginia. Emerson is the global leader of process systems and solutions. R.E. Mason provides industry-leading process equipment and service for process control, automation, safety, and reliability. The industries served include Chemical, Pharmaceutical & Life Sciences, Power & Utilities, Food & Beverage, and Pulp & Paper.

Apperture Solutions is a technology independent, professional consulting, and implementation services firm. Apperture Solutions offers Data Enablement, Production Optimization, Operations Management, and Other Value-Added Services. Apperture Solutions partners with other providers to offer our customers the technologies and solutions that fit their needs.

What Apperture Offers Associates:

Apperture is a 100% employee-owned company that offers a comprehensive, industry leading benefits package to all eligible Associates:

• Participation in the Employee Stock Ownership Program (ESOP)
• Retirement plan, including a Safe Harbor contribution
• Medical / Dental / Vision Insurance
• Employer paid Life Insurance and Long-Term Disability Insurance
• Generous paid leave options that include vacation time, sick leave, personal leave time, REM Way Half Day, paid Jury Duty, and paid Bereavement Leave
• Paid company holidays
• Career Development Program
• Retirement and Financial Wellness program
• Employee Assistance Program (EAP)
• Alternative/Hybrid Work Schedules

General Description

We are in search of a resourceful OT (Operational Technology) Engineer to bolster our team. This role requires proficiency with OT systems, along with hands-on experience in system implementation, troubleshooting and maintenance. As an OT Engineer – Industrial Software Specialist, you will be responsible for installing industrial software solutions, ensuring system reliability and upkeep, while collaborating across teams to enhance operational efficiency.

Specific Responsibilities

• Install and Maintain Industrial Software Solutions: Implementation of Industrial Software for Reliability, History collections, Middleware integration, and reporting to enable customers to connect plant floor data to on-premises and cloud based solutions for actionable insights.
• Technical Support: Provide adept technical assistance and troubleshooting for OT systems, including hardware, software, networks, and industrial equipment.
• System Maintenance: Execute routine maintenance tasks, updates, and patches on OT systems to uphold peak performance and security.
• System Integration: Assist in the integration of new OT systems, applications, and technologies into existing infrastructure, ensuring compatibility and secure operation.
• Documentation: Develop and maintain documentation, procedures, and technical manuals relating to OT systems, configurations, and processes.
• Communicating complex software to cross functional teams to drive adoption and clear understanding of roles and responsibilities.
• Working with both IT and OT teams for software deployment in both environments.
• 50% Regional travel to customer sites (10-25% overnight) within North Carolina, South Carolina, and Virginia

Required Competencies

• Experience (3-5 years) in OT engineering roles, preferably with a focus on layer 3 industrial software solutions.
• Proven track record of implementing OT software and hardware solutions in critical infrastructure environments.
• Understanding of OT systems, protocols, architectures, and technologies, including industrial control systems (SCADA, PLC, DCS).
• Experience installing and configuring industrial software solutions including reliability systems, asset management systems, historian systems and reporting software.
• Hands on experience with Physical and Virtual systems and associated infrastructure hardware and software.

Required Education and Experience

• Bachelor’s degree in engineering

Preferred Experience/Competencies

• Experience with OT systems such as control systems, PLC, DCS, Historians, SCADA, ETC.
• In depth knowledge of Secure Network Architectures for critical infrastructure environments, and deploying multilayered OT software in a secure environment.
• Experience with a wide variety of industrial hardware/software packages including:
  • AMS Solutions (Device Manager, Machine Works, Machinery Health Manager, Optics, etc.)
  • Historian Solutions (Aveva PI, Inmation, IP21, SQL, MongoDB, etc.)
  • OPC UA Integration (Kepware, Matrikon, OPC UA Expert, etc.)
  • MES Solutions (Syncade, PAS-X, etc.)
  • Windows Server/Hyper-V Server/VMWare
• Critical thinking skills
• Willingness to work across multiple teams for cross functional software applications
• Customer facing soft skills

Physical Requirements

• Standing
• Walking
• Sitting
• Kneeling
• Reaching Overhead
• Climbing
• Pushing and Pulling
• Lifting - 50 pounds
• Using a Computer
• Using a Telephone
• Driving

Apperture is a federal contractor and, as such, is required to solicit the race, gender, disability status and protected veteran status of candidates. Thus, you are required to answer self-identification questions as part of your application process. These questions are part of Apperture’s Affirmative Action Plan and the completion of these questions will not have any effect on any consideration of your application materials.

In compliance with the ADA Amendments Act (ADAAA), if you have a disability and need to request an accommodation in order to apply for a position with Apperture, please call our office at (704) 375-4465.