What are the responsibilities and job description for the Customer Relations Representative - State Farm Agent Team Member position at Robert Elbogen - State Farm Insurance Agent?
Responsive recruiter
Benefits :ABOUT OUR AGENCY : Our agency has been proudly serving the community for 16 years, supported by a dedicated team of 7 full-time professionals. We believe in investing in our team's future, offering a retirement plan with a 4% match (vested immediately) and $3,000 annually for health benefits.
We take pride in fostering growth and development-three of our former team members have gone on to open their own State Farm agencies, a testament to our commitment to mentorship and success. If you're looking for a workplace where you can thrive both personally and professionally, we'd love to welcome you to our team!
ROLE DESCRIPTION :
As a Customer Relations Representative - State Farm Agent Team Member with Robert Elbogen - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES :
- Manage customer inquiries and resolve issues.
- Maintain client records and update information as needed.
- Assist with customer retention strategies.
- Coordinate with other departments to ensure customer satisfaction.
- Strong communication and problem-solving skills.
- Experience in customer service preferred.
- Ability to handle high-stress situations calmly.
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- Our office is located in Baldwin, New York.
- Additional languages spoken : Spanish
QUALIFICATIONS :
Compensation : $50,000.00 - $60,000.00 per year
Do you want a career and not just a job?
We are a very busy office and are looking for our next great team member. We are an established, growth-oriented agency with a team of highly motivated individuals. We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development.
About Our Agency
If you want a career, not a job, then we encourage you to apply
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Salary : $50,000 - $60,000