What are the responsibilities and job description for the Accounts Receivable Specialist position at Robert Half?
We are seeking a detail-oriented Accounts Receivable Specialist to permanently join our client's team in the luxury retail industry. In this role, you will play a critical part in ensuring accurate billing, managing customer accounts, and supporting our sales and operations teams. This position offers the opportunity to work in a hybrid environment, combining on-site collaboration and remote flexibility.Responsibilities:Billing & InvoicingAccurately generate and distribute invoices for bridal orders, accessories, third-party services, and shipping using Red Horse software.Record and track customer payments while resolving discrepancies between payments and invoices.Monitor account activity, including deposits, installment payments, and final balances, to meet custom order and wedding deadlines.Payment ManagementRecord and manage payments received through various channels, such as credit cards, PayPal, wire transfers, and checks.Proactively follow up with customers to address overdue balances while maintaining a professional and courteous demeanor.Partner with the shipping and sales teams to resolve customer inquiries regarding payments or invoices and facilitate the timely release of orders.Customer Account ManagementAddress and resolve customer billing inquiries and disputes in a timely manner.Collaborate with the sales team to ensure all client account issues are handled effectively.Notify customers of upcoming payment deadlines and confirm account balances are cleared prior to product delivery or service completion.Research and correct billing discrepancies, including those caused by product returns or cancellations.Reporting & AnalysisPrepare and review accounts receivable aging reports to monitor outstanding balances.Create and present regular financial reports to management and company leadership.Compliance & DocumentationAdhere to company policies regarding refunds, cancellations, and payment plans.Maintain accurate and detailed records of all accounts receivable transactions for auditing purposes.
Salary : $62,400 - $78,000
