What are the responsibilities and job description for the Administrative Assistant position at Robert Half?
Job Description
Job Description
We are offering a contract for a permanent employment opportunity for an Administrative Assistant in the Oxford, Connecticut area. This role primarily revolves around customer service, data management, and administrative functions in the construction industry. As an Administrative Assistant, you will be the backbone of our operations, handling tasks ranging from answering inbound calls to drafting work tickets.
Responsibilities :
- Handle inbound and outbound calls, providing exceptional customer service.
- Perform data entry tasks and maintain accurate records.
- Schedule appointments and manage work orders effectively.
- Draft and process work tickets, ensuring attention to detail.
- Utilize QuickBooks for various administrative tasks.
- Coordinate email correspondence professionally.
- Utilize Microsoft Office Suite (Excel, Outlook, PowerPoint, Word) to perform tasks.
- Oversee the delivery schedule, ensuring timely completion of tasks.
- Assist the manager as needed, demonstrating strong interpersonal skills.
- Maintain your own workspace, managing a personal computer and cubicle.
- Minimum of 3 years of experience in an administrative assistant role or similar.
- Proficiency in handling and answering inbound calls with professionalism and courtesy.
- Demonstrated experience in providing excellent customer service.
- Accurate data entry skills, with attention to detail and efficiency.
- Ability to manage email correspondence effectively and in a timely manner.
- Experience with both inbound and outbound calls, ensuring clear and respectful communication.
- Proficiency in Microsoft Suite, including Excel, Outlook, PowerPoint, and Word.
- Proven ability to schedule appointments and organize delivery schedules effectively.
- Experience in work scheduling, ensuring smooth workflow and meeting organizational needs.
- Knowledge of QuickBooks software for financial management tasks.
- Ability to handle service desk tickets, resolving issues promptly and accurately.
- Experience in managing work orders, ensuring tasks are completed within the specified timelines.
