What are the responsibilities and job description for the Administrative Assistant position at Robert Half?
Job Description
Job Description
We are offering a short term contract employment opportunity for an Administrative Assistant in Alvin, Texas. This role is primarily within the data entry field, where you will be expected to handle large volumes of information and assist with customer service.
Responsibilities :
- Efficiently review and interpret PDF files for data entry purposes
- Accurately input data into our designated software
- Manage inbound and outbound calls, providing excellent customer service
- Correspond with customers via email to resolve inquiries
- Utilize Microsoft Office Suite including Excel, Outlook, PowerPoint, and Word for regular tasks
- Schedule appointments as necessary
- Ensure accuracy in all tasks and maintain high-quality records
- Actively monitor and take appropriate action on customer accounts.
- Proven experience in answering inbound calls, demonstrating excellent communication skills and patience
- Strong customer service skills, with the ability to handle customer queries and complaints in a detail-oriented manner
- Proficiency in data entry, ensuring accuracy and speed in updating company databases
- Experience in managing email correspondence efficiently, including sorting, prioritizing, and responding to emails
- Ability to handle both inbound and outbound calls, offering excellent customer service and resolving issues quickly
- Advanced knowledge of Microsoft Excel, capable of creating spreadsheets, charts, and formulas
- Proficiency in using Microsoft Outlook for email management, scheduling, and task organization
- Experience in creating visually compelling presentations using Microsoft PowerPoint
- Proficiency in Microsoft Word for creating, editing, and formatting documents
- Experience in scheduling appointments, managing calendars, and coordinating meetings for staff.
