What are the responsibilities and job description for the AR/Billing/Collections Specialist position at Robert Half?
We are in search of an AR/Billing/Collections Specialist to join our operations in Seattle, Washington. This role demands a keen eye for detail and strong communication skills, with a focus on maintaining efficient collections and ensuring accurate billing processes. You will be actively involved in managing customer accounts, from processing applications to resolving inquiries, and will play a crucial role in improving our financial efficiency.Responsibilities:• Efficiently process customer credit applications, ensuring accuracy at all stages.• Keep customer credit records up-to-date, making necessary updates as needed.• Engage in proactive communication with customers regarding overdue payments, negotiating payment plans when necessary, and resolving any disputes to ensure a smooth collection process.• Collaborate with internal teams to address billing discrepancies, resolve invoicing errors, and ensure accurate financial records are maintained.• Contribute to the automation of the collections process by aiding in the implementation and improvement of automated collection tools and workflows.• Regularly review aging reports and identify overdue payments, escalating delinquent accounts as necessary to minimize financial risk.• Provide detailed weekly updates to management on collections progress, outstanding balances, and potential risks.• Use your knowledge of accounting software systems and CRM to effectively manage accounts receivable and streamline the collections process.• Handle inbound calls from customers, providing a high level of service and resolving any billing or payment-related issues.• Administer claims and review invoices, ensuring they are accurate and issued to customers in a timely fashion.The salary range for this position is $75,000 to $78,000.Benefits:Medical/Dental/VisionLife insuranceSTD/LTD15 days PTO8 paid holidays401k with match
Salary : $75,000 - $78,000
