Bilingual Front Desk Coordinator

Salary: $16.00 to $18.00 hourly

Description

Job Summary:

We are seeking a detail-oriented and customer-focused Bilingual Medical Front Desk Coordinator to assist our healthcare client in Humboldt, TN. This role serves as the first point of contact for patients and visitors, ensuring a welcoming and efficient front office experience. The ideal candidate will be fluent in English and Spanish and have experience in medical office administration. This is a contract-to-hire opportunity.

Key Responsibilities

• Patient Reception & Scheduling:
• Greet and check in patients, ensuring all demographic and insurance information is accurate.
• Schedule and confirm patient appointments.
• Handle incoming calls, provide information, and direct inquiries to the appropriate departments.
• Insurance & Billing:
• Verify insurance coverage and obtain necessary authorizations or referrals.
• Collect co-pays and outstanding balances.
• Medical Records & Documentation:
• Maintain accurate and organized patient records in the electronic health record (EHR) system.
• Ensure compliance with HIPAA regulations.
• Bilingual Communication:
• Provide interpretation services for Spanish-speaking patients during phone calls, check-ins, and appointments.
• Translate documents and patient instructions as needed.
• Administrative Support:
• Manage office supplies and assist with administrative tasks as needed.
• Collaborate with clinical staff to ensure seamless patient care.
  
  
  

Requirements

• Proven experience in Administrative Assistance
• Proficiency in using a Multi-Line Phone System
• Experience in providing high-quality Concierge Services
• Strong Customer Service skills
• Ability to perform Data Entry tasks efficiently
• Excellent Interpersonal Skills for effective communication
• Proficiency in Microsoft Excel, Microsoft Outlook, and Microsoft Word
• Experience in Organizing Files and maintaining a tidy workspace
• Fluency in the Spanish Language is a plus
  
  
  

TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit

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