What are the responsibilities and job description for the Business Analyst (CRM) position at Robert Half?
We are seeking a Business Analyst with a specialization in CRM to join our team. The selected individual will play a pivotal role in coordinating between various modules, ensuring effective CRM usage, and pinpointing areas for enhancement. This role is based in NEW YORK, New York, and offers a contract to permanent employment opportunity.Responsibilities:• Facilitate the efficient use of the CRM by comprehending the coordination between modules.• Verify and report on the CRM usage, pinpointing areas that require enhancement.• Formulate strategies for improvements and enhancements to the CRM system.• Oversee the CRM aspect, including generating reports, uploading, exporting, and ensuring data precision.• Detect and document bugs, and collaborate with the development team for resolution.• Communicate effectively with the technical team, maintaining a close working relationship with developers.• Utilize your skills in CRM and Microsoft Dynamics 365 Business Central in all aspects of your work.
Salary : $32 - $37
