What are the responsibilities and job description for the Business Analyst position at Robert Half?
We are offering an exciting opportunity for a Business Analyst to join our team in Hartford, Connecticut. In this role, you will be an integral part of our team, working closely with business units to support and enhance the use and functionality of our ERP system. You will be expected to provide both routine and strategic support, guiding users through process design, system changes, and maximizing the use of the ERP system.Responsibilities:• Act as the primary Business Analyst for our business units using the ERP system, providing both daily and strategic support.• Collaborate directly with business users to understand and document their requirements, applying your knowledge and judgement to implement effective solutions.• Design, develop, implement, and support business processes and solutions using ERP and other technologies to ensure the business operates at high-quality, consistent standards.• Lead the development and support of user-facing ERP configurations, including Custom Objects, Crystal Reports, Saved Searches, and Lobbies.• Train business users on ERP Applications and other necessary processes.• Manage changes, take ownership and provide guidance for business testing when new ERP releases, critical fixes, and other changes are required.• Adhere to and advocate for strong SDLC practices within both the IT team and the business, ensuring that design specifications, testing, and documentation are completed for every project or activity.• Work with all IT support functions, including external vendors and service partners, to troubleshoot and resolve complex problems.• Be an engaged member of the IT team, providing top quality guidance and support to IT colleagues and business users, while establishing and maintaining good relationships to support effective collaboration.• Champion process improvement opportunities that will benefit the business proactively.
Salary : $120,000 - $130,000
