What are the responsibilities and job description for the Client Relations Coordinator position at Robert Half?
We are seeking a proactive and organized Client Relations Coordinator for our clients in the energy sector. You will to handle day-to-day communication, address client needs, ensure satisfaction, and assist with project coordination. The Client Relations Coordinator will work closely with various departments to ensure seamless service delivery and client success. Key Responsibilities:Serve as the first point of contact for clients, providing a warm, professional, and helpful experience.Manage client inquiries through phone calls, emails, and in-person interactions, ensuring all requests are handled promptly.Coordinate appointments, deliveries, and meetings between vendors and internal teams.Ensure that all parties have the necessary materials and information prior to meetings or service appointments.Address and resolve service-related issues promptly, acting as a liaison between the client, vendor, and internal teams.Investigate complaints, provide solutions, and ensure follow-up to guarantee client satisfaction.Track recurring issues and suggest process improvements to prevent future problems.Keep accurate and up-to-date records of all client and vendor interactions, service issues, and resolutions.Prepare reports on client feedback, vendor performance, and any issues or delays for internal review.Communicate effectively with internal teams to ensure client expectations are met and vendor services are delivered on time.
Salary : $19 - $23
