What are the responsibilities and job description for the Client Support Representative position at Robert Half?
Salary: $45000.00 to $60000.00 yearly
Description
Client Support Representative
Direct-Hire / Permanent position
Robert Half contact: Drew.Schroll@RobertHalf com.
*Fully onsite, 5 days per week in office*
Robert Half has partnered with a manufacturing organization in their search of an Client Support Representative to join their operations team. Ideal candidates will have 2 years of account management / customer or vendor services / inside sales experience, ERP and/or CRM software experience, and be comfortable communicating throughout the day via phone and email with internal and external partners.
Responsibilities
For immediate consideration, please apply today and/or email your resume to Drew.Schroll@RobertHalf com. All inquiries will remain confidential.
Requirements
Client Support Representative
Direct-Hire / Permanent position
Robert Half contact: Drew.Schroll@RobertHalf com.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to
Description
Client Support Representative
Direct-Hire / Permanent position
Robert Half contact: Drew.Schroll@RobertHalf com.
*Fully onsite, 5 days per week in office*
Robert Half has partnered with a manufacturing organization in their search of an Client Support Representative to join their operations team. Ideal candidates will have 2 years of account management / customer or vendor services / inside sales experience, ERP and/or CRM software experience, and be comfortable communicating throughout the day via phone and email with internal and external partners.
Responsibilities
- Accurately quote and process orders, keeping customers informed about supply chain delays and expected delivery dates.
- Work closely with the Sales and Specialists teams to enhance customer satisfaction.
- Proactively manage open quotes, ensuring they are closed before expiration.
- Regularly review customer open order reports and take necessary actions, especially for items at risk of not meeting the promised delivery date.
- Maintain the Enterprise Resource Planning (ERP) back-order report efficiently.
- Assist in maintaining the Customer Relationship Management (CRM) system.
- Live and demonstrate our core values of Passion, Respect, Initiative, Dependability, and Ethical.
- Complete vendor product training as required.
- Utilize communication skills to interact effectively with team members and customers.
For immediate consideration, please apply today and/or email your resume to Drew.Schroll@RobertHalf com. All inquiries will remain confidential.
Requirements
Client Support Representative
Direct-Hire / Permanent position
Robert Half contact: Drew.Schroll@RobertHalf com.
- A minimum of 1 year of experience as an Account Coordinator or in a similar role.
- Proficiency in Enterprise Resource Planning (ERP) and familiarity with ERP solutions.
- Experience with Epicor software is preferred.
- Excellent communication skills, both verbal and written.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to
Salary : $45,000 - $60,000
