What are the responsibilities and job description for the Collections Specialist position at Robert Half?
We are a company in the financial services sector, located in New York. We're offering a contract to permanent employment opportunity for a Collections Specialist. As a Collections Specialist, you'll be responsible for managing and maintaining a portfolio of accounts, conducting regular follow-up with clients, and coordinating with the team to enhance processes.Responsibilities:• Managing and maintaining a collection desk of 400-550 accounts on average.• Regularly pursuing the collection of accounts placed with us.• Conducting skip tracing of individual claims based on circumstances.• Reporting and referring accounts to counsel where necessary.• Closing accounts as required and contacting new clients prior to closure.• Actively participating in monthly department meetings and other office functions as required.• Engaging in ongoing detail oriented development through educational programs, classes, seminars, and online training.• Maintaining detail oriented working relationships within the team, the department, and the larger company.• Coordinating with the Team Leader and General Collection Manager on process review and improvement for the betterment of the department and our clients.• Conducting regular follow-up with clients through phone, email, and personal visits.• Leading by example for your team and the department in terms of work ethic, meeting and exceeding standards, and detail oriented behavior.
Salary : $21 - $24
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