What are the responsibilities and job description for the Collections Specialist position at Robert Half?
We are in search of a Collections Specialist to join our team based in Kapolei, Hawaii. The selected candidate will manage the accounts receivable process, ensure timely collection of outstanding invoices, and maintain positive relationships with clients. Responsibilities: • Oversee the accounts receivable process with precision and diligence• Manage outstanding invoices to assure prompt payments• Update payment details accurately in financial systems• Establish and maintain positive relationships with clients through effective communication• Follow up on delinquent accounts using various communication modes such as phone, email, or in-person• Work closely with internal teams to investigate and resolve billing discrepancies• Negotiate payment arrangements or schedules as required• Maintain comprehensive records of collection activities and client communications• Compile collection reports and provide insights to management on payment trends• Adhere to company policies and relevant laws regarding collections• Streamline processes to maximize efficiency and collection rates• Use accounting software systems and CRM to manage customer accounts and collection processes• Handle inbound calls and administer claims as part of the customer service function
Salary : $50,000 - $62,000
