What are the responsibilities and job description for the Credit Analyst position at Robert Half?
Salary: $63000.00 to $70000.00 yearly
Description
We are offering an exciting opportunity in the finance industry, located in Memphis, Tennessee. We are seeking a Corporate Collections Specialist who will be tasked with managing customer accounts, resolving inquiries, and processing applications.
Responsibilities
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to
Description
We are offering an exciting opportunity in the finance industry, located in Memphis, Tennessee. We are seeking a Corporate Collections Specialist who will be tasked with managing customer accounts, resolving inquiries, and processing applications.
Responsibilities
- Efficiently handle and resolve customer inquiries related to collection issues while providing excellent customer service
- Conduct regular communication and follow-ups with the Sales Department to facilitate prompt resolution of customer account problems
- Regularly monitor assigned accounts, including customer calls, account adjustments, small balance write-offs, and credit memo requests
- Build and maintain solid, cooperative working relationships with dealers, sales teams, and customers
- Maintain consistent management of Days Sales Outstanding (DSO) with a proactive approach to minimize bad debt exposure
- Collaborate with Sales and Senior Management when necessary to expedite collections
- Conduct frequent phone calls to customers with overdue balances to address their outstanding balances
- Prepare and submit weekly and monthly reports to the direct supervisor
- Distribute monthly delinquency notices to customers
- Address customer disputes and work towards resolving payment issues for outstanding balances
- Serve as the primary point of contact for both internal teams and external customers
- Participate in team meetings and contribute to the planning of department activities
- Meet and exceed the defined department goals, activity metrics, and key performance indicators (KPIs)
- Process customer credit applications accurately and efficiently
- Maintain accurate customer credit records
- Undertake other duties and tasks as assigned by the Manager.
- Minimum of 10 years of experience in a Corporate Collections role or similar
- Proficiency in 3M
- Extensive knowledge of Accounting Software Systems
- Experience with ADP - Financial Services
- Proficient in the use of CRM tools
- Familiarity with ERP - Enterprise Resource Planning systems
- Proficient in Accounts Receivable (AR)
- Strong skills in Cash Flow Analysis
- Deep understanding of Collection Processes
- Knowledgeable in Credit and Credit Application processes
- Experience with AS400 system
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to
Salary : $63,000 - $70,000
