Customer Service Represenative

Salary: $18.00 to $21.00 hourly

Description

We are offering a permanent employment opportunity for a Customer Service Representative in the Utilities/Infrastructure industry, located in Midland, Texas. As a Customer Service Representative, you will be in charge of managing customer interactions, dispatching technical personnel, and ensuring accurate data records.

Responsibilities

• Handle incoming customer communication and address their queries effectively.
• Coordinate with technicians and dispatch them as needed.
• Generate service tickets to track customer requests.
• Create invoices for services rendered.
• Maintain accurate records through diligent data entry.
• Manage inventory of equipment to ensure adequate stock.
• Use Microsoft Excel and Microsoft Word for various tasks.
• Respond to email correspondence in a timely and detail oriented manner.
• Utilize your 10 Key Skills in various aspects of the role.
• Process vendor invoices accurately.
  
  
  

Requirements

• Minimum of 1 year experience in a customer service role within the Utilities/Infrastructure industry.
• Proficient in 10 Key Skills.
• Demonstrated ability to provide excellent customer service.
• Experience in data entry tasks with a high level of accuracy.
• Ability to communicate effectively through email correspondence.
• Proficiency in Microsoft Excel and Microsoft Word is required.
• Experience in managing Service Desk Tickets.
• Ability to enter vendor invoices accurately and timely.
• Experience with Invoice processing and management.
  
  
  

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit

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