What are the responsibilities and job description for the Customer Service Representative position at Robert Half?
We are offering a short-term contract employment opportunity for a Customer Service Representative at their location in Georgetown, SC, within the healthcare industry. As a Customer Service Representative, you will primarily focus on patient services, excluding insurance handling, with responsibilities encompassing paperwork management, data entry, and ensuring patient comfort.Responsibilities:• Engaging in both inbound and outbound calls to handle patient queries and concerns• Ensuring all customer interactions are recorded accurately in the system• Utilizing Microsoft Excel and Word for data entry and maintaining patient records• Responding to email correspondence in a timely and detail-oriented manner• Coordinating with the clinical team and taking notes as required• Assisting in the process of order entry and maintaining its records• Scheduling patient appointments efficiently and accurately• Creating a welcoming atmosphere for patients and ensuring their comfort throughout their visit• Ensuring patient paperwork is obtained and processed correctly
Salary : $15 - $18
