What are the responsibilities and job description for the Customer Service Representative position at Robert Half?
Robert Half has a fantastic career opportunity for an articulate, highly skilled Customer Service Representative. Are you always outgoing and sociable? This could be a great position for you. Expect this role to exist within a dynamic and fast-paced working environment. This Customer Service Representative position is based in the Falls Church, Virginia region and is a short-term temporary employment opportunity. e Responsibilities:• Efficiently handle customer inquiries and resolve issues.• Process customer credit applications with precision.• Monitor customer accounts and take appropriate actions.• Follow up with customers regarding past due payments through phone calls and emails.• Send reminders to customers about delinquent payments via email, voicemail, and mail.• Perform data entry tasks to update customer accounts.• Collaborate with the mortgage division, applying prior collections or banking experience as needed.• Handle multiple phone calls in a fast-paced environment while maintaining attention to detail.• Utilize Office suite effectively and demonstrate a willingness to learn new processes and systems.
Salary : $20 - $23
