What are the responsibilities and job description for the Customer Service Representative position at Robert Half?
We are in search of a dedicated Customer Service Representative to join our team in Tucson, Arizona. As a Customer Service Representative, you will be expected to manage customer inquiries, coordinate with the administration team and service department, and ensure customer satisfaction. This role offers a contract to permanent employment opportunity.Responsibilities: • Communicate effectively with customers, addressing their inquiries and concerns.• Coordinate with the administration team to ensure seamless service delivery.• Collaborate with the service department to facilitate customer requests.• Handle inbound and outbound calls, maintaining detail oriented and patience.• Use Microsoft Excel and Word to manage customer data.• Keep detailed and accurate customer records.• Manage email correspondence with customers, responding in a timely and detail oriented manner.• Process order entries promptly and accurately.• Schedule appointments according to customer needs and company availability.• Uphold the company's reputation for excellent customer service by ensuring all tasks are executed efficiently.
Salary : $16 - $17
