What are the responsibilities and job description for the Customer Service Representative position at Robert Half?
We are on the search for a highly capable Customer Service Representative to join our team in Westerly, Rhode Island. In this role, you will be vital in handling customer support, sales, and inventory duties. This role will require you to interact with customers of various sizes and manage customer inquiries in a call center environment. This opportunity offers a long term contract employment.Responsibilities:• Provide exceptional customer service by answering inbound calls and responding to customer inquiries• Manage order entries and schedule appointments, ensuring accuracy and efficiency in all transactions• Utilize web-based tools such as Shopify and Microsoft applications for data entry and customer communication• Maintain a comprehensive product knowledge to provide efficient and accurate customer support• Handle customer correspondences via email professionally and promptly• Work within a call center environment, efficiently managing a multi-line phone system• Foster in-person communication when necessary, providing excellent service to all customers• Develop and maintain an understanding of sales and inventory to better assist customers• Show a willingness to learn and adapt to changing customer service and sales environments.
Salary : $17 - $19
