What are the responsibilities and job description for the Customer Service Representative position at Robert Half?
We are accepting applications for the position of a Customer Service Representative with our client based in Houma, Louisiana. This role involves working in a call center environment where you will be tasked with managing customer inquiries and maintaining customer records. The position offers a short-term contract to full time employment opportunity.Responsibilities:• Handle incoming calls from customers, providing prompt and efficient service• Ensure accurate data entry and maintenance of customer records• Use Microsoft Excel and Word to manage and document customer interactions• Provide assistance to customers through email correspondence, ensuring their queries are resolved• Make outbound calls to customers as required, ensuring customer satisfaction• Process order entries in a timely and accurate manner• Schedule appointments as per customer requests• Monitor customer accounts and take necessary actions as required• Uphold the highest level of customer service at all times• Maintain a detail-oriented demeanor while handling customer queries
Salary : $14 - $16
