What are the responsibilities and job description for the Customer Service Specialist/ Order Entry position at Robert Half?
Growing manufacturing organization in Litchfield county is in search for a Customer Service Specialist to add to the team due to growth. This is a permanent position and an immediate need as the company continues to grow this year. The organization has a tight knit culture, strong tenure, and family feel environment!
Responsibilities include:
Customer service and order processing for domestic customers
Support customers with questions on pricing, contracts, or quotes
Order Entry
Process credit card payments
Support sales team
Follow up on order status and logistics
Ad hoc reporting and initiatives for the department
The ideal candidate will have 2 years of customer service and order entry, preferably in a manufacturing environment or relatable field, strong order processing, and excellent communication and technical skills. Salary is dependent on experience and offers a robust benefits package. Please apply today or email your resume to Kelsey.ryan@roberthalf (.com)
• Must possess two years of experience in a customer service role ideally in manufacturing or a related field
• Must have proven skills in Order Entry.
• Must display excellent customer service skills including clear communication and problem-solving abilities.
• Ability to handle customer queries and complaints professionally and efficiently.
• Experience working in a team environment and ability to collaborate effectively with others.
• Excellent written and verbal communication skills.
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Salary : $55,000 - $60,000
