Deployment Engineer

Job Description

Job Description

We are offering an exciting opportunity for a Deployment Engineer in Tukwilla, Washington. This role is pivotal in keeping pace with market demand and the evolution of our software products. Although the position is predominantly remote, occasional travel may be required.

Responsibilities :

• Analyze system requirements and develop custom application profiles and workflows
• Oversee the installation, upgrade, and deployment of EvidenceOnQ and other FileOnQ software applications
• Balance project scope, timeline, risks, and issues across multiple simultaneous projects
• Facilitate data migration from previous systems into our database, integrating with the client's existing legacy system
• Craft custom reports, SQL stored procedures, triggers, and workflow configurations
• Collaborate with clients to understand their business needs and tailor applications to achieve their objectives
• Recommend solutions that satisfy client needs and desired functionalities
• Contribute to the sales cycle when needed by gathering requirements, formulating delivery approaches, and developing proposals / SOW
• Provide technical and software application support within law enforcement
• Maintain a SQL Server environment and demonstrate proficiency in writing SQL scripts and queries
• Handle technical support calls from customers using remote desktop tools
• Track support issues using a ticketing system
• Prioritize and multitask effectively
• Employ strong troubleshooting and critical thinking skills.

Core Benefits : M / D / V

ST / LT / Disability Insurance

Retirement Plan

PTO / Holidays / Sick Time

Tech side & customer facing side, Ability to translate technical terms into non-technical terms for police officers & other users. Could be a DBA or Business Analyst that have the data skills and project management experience.

Must haves :

Nice to haves :

Background in government / police departments

Reporting experience