What are the responsibilities and job description for the Desktop Support Analyst position at Robert Half?
We are offering an exciting opportunity for a Desktop Support Analyst in New York, New York. The role is crucial to the smooth operation of our IT environment and involves a variety of responsibilities, from maintaining the end-user IT environment to providing support to colleagues and participating in IT projects.Responsibilities:• Overseeing the daily IT management and maintenance tasks to ensure a risk-free environment• Assisting users in resolving IT-related issues to facilitate smooth operations• Maintaining an updated IT company asset inventory for accurate records• Processing customer credit applications accurately and efficiently for seamless transactions• Providing adequate and timely communication and support to colleagues for efficient collaboration• Participating in IT projects to stay aligned with the company's strategic goals• Ensuring a smooth IT environment in support of staff, clients, and the business as a whole• Monitoring customer accounts and taking appropriate action to maintain customer satisfaction• Maintaining accurate customer credit records for future reference and analysis.
Salary : $60,000 - $75,000
