What are the responsibilities and job description for the Desktop Support Analyst position at Robert Half?
We are seeking a proficient Desktop Support Analyst to join our team in Chicago, Illinois, 60602, United States. As a Desktop Support Analyst, you will be providing hands-on, on-site support at our building, handling a variety of IT-related tasks. You will also be supporting a hybrid work model, swiftly adapting to new systems, and managing high turnover and onboarding/offboarding processes. This position offers a contract to permanent employment opportunity.Responsibilities• Handle general IT tasks, ensuring smooth operations within the organization.• Manage and troubleshoot Active Directory and Office 365 stack, ensuring optimal functionality.• Work with different security tools and SaaS platforms like Canva, maintaining their efficient use.• Execute network admin tasks such as configuring Active Directory, Exchange, and making third-party enterprise apps work.• Carry out tasks involving Cisco and Linux, and configuring switch networks and Cisco network stacks.• Provide employees with assistance on connectivity issues and handle ZoomInfo support, printing, networking, and typical office tech support.• Utilize your security training and basic security knowledge in areas like identity management.• Manage and support Android phones via unified network platforms like Intune.• Use common office tools and SaaS products to enhance productivity and efficiency.
Salary : $18 - $21
