What are the responsibilities and job description for the Desktop Support Analyst position at Robert Half?
We are offering a long term contract employment opportunity for a Desktop Support Analyst in our client's Chicago office, operating within the detail-oriented services industry. This role will require you to be onsite and provide comprehensive technical support to their users, with a focus on problem resolution and user satisfaction.Responsibilities: Delivering efficient and reliable support to users, aiding with deskside assistance primarily. Solving a variety of tech-related issues, with a focus on Android Development, Cisco Technologies, and Citrix Technologies. Demonstrating proficiency in handling computer hardware and Dell Technologies. Managing Active Directory and Apple Devices in accordance with company policies. Ensuring data protection through reliable Backup Technologies and Configuration Management. Utilizing Intapp and iManage for effective task and document management. Employing Kofax Capture for document scanning and data extraction. Ensuring secure web transactions through Zscaler. Maintaining expertise in Citrix systems for virtualization, networking, and cloud services.
Salary : $27 - $30
