Demo

Desktop Support Analyst

Robert Half
Syracuse, NY Remote Full Time
POSTED ON 1/11/2025 CLOSED ON 1/25/2025

What are the responsibilities and job description for the Desktop Support Analyst position at Robert Half?

Job Details

Description

We are in search of a Desktop Support Analyst to become a part of our team in the Healthcare industry. This position provides a short-term contract employment opportunity. As a Desktop Support Analyst, you will be responsible for addressing and resolving a backlog of tickets, assisting with restoring them to a manageable level and interacting with various technologies and systems.

Responsibilities:

Tackle a backlog of system tickets, striving to restore them to a manageable level

Utilize Active Directory for managing user accounts and access rights

Handle support and troubleshooting for Apple Devices used within the organization

Engage with Backup Technologies to ensure data security and integrity

Oversee the maintenance and repair of computer hardware as required

Implement Configuration Management procedures for system consistency

Coordinate the deployment of new systems and software across the organization. industry

Requirements

Proven experience in the Healthcare, Hospitals, or Social Assistance industry
Demonstrated proficiency in Active Directory
Extensive knowledge and experience with Apple Devices
Proficiency in Backup Technologies
Strong understanding of Computer Hardware
Prior experience with Configuration Management
Expertise in managing and executing Deployments
Excellent problem-solving skills and ability to multitask
Strong communication skills, both written and verbal
Ability to work collaboratively in a team environment
Bachelor's degree in Computer Science or a related field, or equivalent experience
Ability to maintain confidentiality and adhere to HIPAA guidelines
Willingness to participate in ongoing detail oriented development and training
Flexibility to work outside of normal business hours as needed
Ability to lift and move computer equipment as necessary.

Technology Doesn't Change the World, People Do.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
This is an IT support group is hiring: Public Relations and Digital Media Intern
This is an IT support group -
Syracuse, NY
RN Chronic Dialysis
Healthcare Support -
Syracuse, NY
RN Acute Dialysis
Healthcare Support -
Syracuse, NY

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Desktop Support Analyst?

Sign up to receive alerts about other jobs on the Desktop Support Analyst career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$83,086 - $106,052
Income Estimation: 
$83,298 - $131,726
Income Estimation: 
$101,020 - $131,637
Income Estimation: 
$54,256 - $67,602
Income Estimation: 
$62,988 - $78,225
Income Estimation: 
$62,988 - $78,225
Income Estimation: 
$70,114 - $86,563
Income Estimation: 
$109,702 - $143,233
Income Estimation: 
$150,767 - $193,289
Income Estimation: 
$45,792 - $56,381
Income Estimation: 
$54,256 - $67,602

Sign up to receive alerts about other jobs with skills like those required for the Desktop Support Analyst.

Click the checkbox next to the jobs that you are interested in.

  • Customer Interaction Skill

    • Income Estimation: $40,568 - $58,292
    • Income Estimation: $40,892 - $53,930
  • Customer Support Skill

    • Income Estimation: $38,612 - $46,691
    • Income Estimation: $40,894 - $49,994
This job has expired.
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Robert Half

Robert Half
Hired Organization Address Lonetree, WY Other
We are seeking a highly skilled and experienced Senior Data Engineer with a strong background in the healthcare industry...
Robert Half
Hired Organization Address Burlington, VT Full Time
Description Robert Half is seeking a dedicated Customer Service Representative to begin work in February. This is an exc...
Robert Half
Hired Organization Address Winooski, VT Per Diem
We are a fast-growing company operating in a high-volume, fast-paced environment, and we are looking for an experienced ...
Robert Half
Hired Organization Address Sioux Falls, SD Per Diem
We are seeking a Senior Investment Accountant to join our team in Sioux Falls, South Dakota. In this role, you will be p...

Not the job you're looking for? Here are some other Desktop Support Analyst jobs in the Syracuse, NY area that may be a better fit.

Application Support Analyst

Solarity Credit Union, Syracuse, NY

Legal Support Analyst

New York State Office of the Attorney General, Syracuse, NY

AI Assistant is available now!

Feel free to start your new journey!