What are the responsibilities and job description for the Desktop Support Analyst position at Robert Half?
Job Details
Description
We are in search of a Desktop Support Analyst to become a part of our team in the Healthcare industry. This position provides a short-term contract employment opportunity. As a Desktop Support Analyst, you will be responsible for addressing and resolving a backlog of tickets, assisting with restoring them to a manageable level and interacting with various technologies and systems.
Responsibilities:
Tackle a backlog of system tickets, striving to restore them to a manageable level
Utilize Active Directory for managing user accounts and access rights
Handle support and troubleshooting for Apple Devices used within the organization
Engage with Backup Technologies to ensure data security and integrity
Oversee the maintenance and repair of computer hardware as required
Implement Configuration Management procedures for system consistency
Coordinate the deployment of new systems and software across the organization. industry
Requirements
Proven experience in the Healthcare, Hospitals, or Social Assistance industry
Demonstrated proficiency in Active Directory
Extensive knowledge and experience with Apple Devices
Proficiency in Backup Technologies
Strong understanding of Computer Hardware
Prior experience with Configuration Management
Expertise in managing and executing Deployments
Excellent problem-solving skills and ability to multitask
Strong communication skills, both written and verbal
Ability to work collaboratively in a team environment
Bachelor's degree in Computer Science or a related field, or equivalent experience
Ability to maintain confidentiality and adhere to HIPAA guidelines
Willingness to participate in ongoing detail oriented development and training
Flexibility to work outside of normal business hours as needed
Ability to lift and move computer equipment as necessary.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
We are in search of a Desktop Support Analyst to become a part of our team in the Healthcare industry. This position provides a short-term contract employment opportunity. As a Desktop Support Analyst, you will be responsible for addressing and resolving a backlog of tickets, assisting with restoring them to a manageable level and interacting with various technologies and systems.
Responsibilities:
Tackle a backlog of system tickets, striving to restore them to a manageable level
Utilize Active Directory for managing user accounts and access rights
Handle support and troubleshooting for Apple Devices used within the organization
Engage with Backup Technologies to ensure data security and integrity
Oversee the maintenance and repair of computer hardware as required
Implement Configuration Management procedures for system consistency
Coordinate the deployment of new systems and software across the organization. industry
Requirements
Proven experience in the Healthcare, Hospitals, or Social Assistance industry
Demonstrated proficiency in Active Directory
Extensive knowledge and experience with Apple Devices
Proficiency in Backup Technologies
Strong understanding of Computer Hardware
Prior experience with Configuration Management
Expertise in managing and executing Deployments
Excellent problem-solving skills and ability to multitask
Strong communication skills, both written and verbal
Ability to work collaboratively in a team environment
Bachelor's degree in Computer Science or a related field, or equivalent experience
Ability to maintain confidentiality and adhere to HIPAA guidelines
Willingness to participate in ongoing detail oriented development and training
Flexibility to work outside of normal business hours as needed
Ability to lift and move computer equipment as necessary.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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