What are the responsibilities and job description for the Dispatcher position at Robert Half?
We are on the lookout for a dedicated Dispatcher to be a part of our team in Boca Raton, Florida. As a Dispatcher, your role will encompass managing customer interactions, data entry, and email communication in our high-volume environment. This opportunity offers a long-term contract employment, allowing you to further your skills in customer service and administration.Responsibilities:• Manage the reception, including handling a multi-line phone system.• Provide exceptional customer service, responding to all inquiries promptly and professionally.• Perform data entry tasks, ensuring all customer information is accurately recorded and updated.• Handle email correspondence, making sure all internal and external communications are dealt with effectively.• Assist the office and dispatching managers with administrative duties as required.• Utilize the Microsoft Suite, particularly Excel, Outlook, and Word, to maintain and organize files.• Schedule appointments, coordinating between different stakeholders to ensure smooth operations.• Perform clerical duties, providing support to the team and ensuring the seamless running of the office.• Use the accounting system, which you will be trained on, for various data entry tasks.
Salary : $20 - $23