What are the responsibilities and job description for the Dispatcher position at Robert Half?
Key Responsibilities:Scheduling and Assignments:Coordinate, assign, and dispatch personnel, vehicles, equipment, or shipments as needed.Create and manage daily schedules to maximize efficiency and reduce operational delays.Communication:Act as the main point of contact for drivers, field staff, and customers to convey updated schedules, instructions, or changes.Respond promptly to inquiries from clients and employees, maintaining excellent customer service.Monitoring and Reporting:Track fleet or personnel movements via GPS, routing software, and other logistics tools.Document activities, delays, and resolutions to provide accurate reporting to management.Problem Solving and Decision Making:Address and resolve unforeseen issues such as delays, cancellations, or emergencies with efficiency and professionalism.Reallocate resources or modify schedules to ensure timely service delivery.Compliance and Safety:Ensure all staff adhere to company policies, safety protocols, and regulatory standards.Maintain accurate records of dispatch logs, communications, and relevant documentation.Coordination with Teams:Collaborate with operations, maintenance, and other departments to ensure resources are available and functioning properly.Support team efforts to implement process improvements or achieve performance goals.
Salary : $20 - $23
