What are the responsibilities and job description for the Dispatcher position at Robert Half?
Job Description
Job Description
We are offering a long term contract employment opportunity for a Dispatcher in the Real Estate & Property industry, located in Tustin, California. The role involves managing both vendor work orders and purchase orders in a hybrid workplace, with remote work on Mondays and Fridays and onsite work from Tuesday to Thursday.
Responsibilities :
- Oversee vendor work orders, ensuring their correct and timely execution
- Handle communications with residents about the work order process and subsequent follow-ups
- Evaluate, manage and approve vendor bids within designated approval limits
- Forward complex vendor bids or concerns to the appropriate supervisor
- Generate and close purchase orders across all markets as required
- Maintain regular communication with field offices regarding occupied vendor work
- Utilize computer programs and CRM management systems for efficient operations
- Perform billing functions and answer inbound calls as part of the role
- Utilize Yardi for dispatching and managing purchase orders.
- Proficiency in computer programs relevant to the role
- Familiarity with Customer Relationship Management (CRM) systems
- Experience with property management systems
- Ability to efficiently handle answering inbound calls
- Proficient in managing billing functions
- Excellent communication skills, both verbal and written
- Prior experience in dispatching is highly preferred
- Experience processing purchase orders
- Knowledge of Yardi software is a significant advantage
