What are the responsibilities and job description for the Field Technician position at Robert Half?
Job Details
Description
We are offering a long term contract employment opportunity for a part-time Field Technician, located in Omaha, Nebraska. As a Field Technician, you will be providing technical assistance to our team members, handling a variety of devices, and ensuring that all technical issues are resolved promptly and efficiently.
Responsibilities:
Troubleshoot and resolve issues with various devices including iPads, iPhones, Samsung and other Android phones, and Microsoft computers operating on Windows 10 & 11
Set up new devices and ensure they are functioning correctly
Manage and maintain accurate records of all technical issues and the solutions provided
Provide excellent customer service, demonstrating patience and understanding
Assist with the installation and troubleshooting of printers
Work both on-site and off-site, visiting team members' residences to provide technical support
Utilize skills in various technologies such as Computer Hardware, Dell Technologies, IBM, Linux Technologies, Mac Computers, AB Testing, Active Directory, Apple Devices, Backup Technologies, and Cable Installation to resolve technical issues
Provide support for Audio and Visual systems, ensuring they are set up correctly and functioning properly.
Requirements
Proven experience in a similar role, preferably within the non-profit sector.
Demonstrated proficiency in computer hardware, including the ability to troubleshoot and repair issues.
Familiarity with Dell and IBM technologies.
Strong understanding of Linux technologies and Mac computers.
Experience with AB Testing to ensure optimal system performance.
Proficiency in using Active Directory.
Experience with Apple devices, including troubleshooting and maintenance.
Knowledge of backup technologies to ensure data safety and integrity.
Experience with cable installation, ensuring a well-organized and efficient network.
Excellent problem-solving abilities and attention to detail.
Ability to work independently and as part of a team.
Strong communication skills, both written and verbal.
Willingness to travel as required for field work.
Commitment to the values and mission of the non-profit sector.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
We are offering a long term contract employment opportunity for a part-time Field Technician, located in Omaha, Nebraska. As a Field Technician, you will be providing technical assistance to our team members, handling a variety of devices, and ensuring that all technical issues are resolved promptly and efficiently.
Responsibilities:
Troubleshoot and resolve issues with various devices including iPads, iPhones, Samsung and other Android phones, and Microsoft computers operating on Windows 10 & 11
Set up new devices and ensure they are functioning correctly
Manage and maintain accurate records of all technical issues and the solutions provided
Provide excellent customer service, demonstrating patience and understanding
Assist with the installation and troubleshooting of printers
Work both on-site and off-site, visiting team members' residences to provide technical support
Utilize skills in various technologies such as Computer Hardware, Dell Technologies, IBM, Linux Technologies, Mac Computers, AB Testing, Active Directory, Apple Devices, Backup Technologies, and Cable Installation to resolve technical issues
Provide support for Audio and Visual systems, ensuring they are set up correctly and functioning properly.
Requirements
Proven experience in a similar role, preferably within the non-profit sector.
Demonstrated proficiency in computer hardware, including the ability to troubleshoot and repair issues.
Familiarity with Dell and IBM technologies.
Strong understanding of Linux technologies and Mac computers.
Experience with AB Testing to ensure optimal system performance.
Proficiency in using Active Directory.
Experience with Apple devices, including troubleshooting and maintenance.
Knowledge of backup technologies to ensure data safety and integrity.
Experience with cable installation, ensuring a well-organized and efficient network.
Excellent problem-solving abilities and attention to detail.
Ability to work independently and as part of a team.
Strong communication skills, both written and verbal.
Willingness to travel as required for field work.
Commitment to the values and mission of the non-profit sector.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
