What are the responsibilities and job description for the Front Desk Coordinator position at Robert Half?
We are offering a permanent employment opportunity for a Front Desk Coordinator in the healthcare industry. Based in Fountain Valley, California, the role involves working in a bustling hospital environment, assisting with administrative tasks, and providing excellent customer service to patients.Responsibilities:• Coordinating front desk activities and managing heavy foot traffic• Processing patient demographic information including phone numbers, insurance details, addresses, reason for appointment, referring entities, and record retrieval locations• Delivering outstanding customer service while handling incoming/outgoing calls• Utilizing administrative skills for tasks such as data entry and organizing files• Demonstrating proficiency in Microsoft Excel, Outlook, and Word for various tasks• Employing basic medical terminology knowledge to ensure clear communication• Handling patient inquiries and resolving issues promptly• Keeping accurate records of customer credit applications and monitoring customer accounts• Utilizing interpersonal skills to maintain a positive and efficient work environment• Answering multi-line phone system effectively and courteously.
Salary : $21 - $24
