What are the responsibilities and job description for the Help Desk Analyst III position at Robert Half?
Job Details
Description
We are offering a contract to permanent employment opportunity for a Help Desk Analyst III in Bloomingdale, Illinois. In this role, you will play a vital part in a dynamic IT team, working with various technical environments and handling a multitude of tasks.
Responsibilities:
Identify and implement solutions to a variety of IT issues
Act as a point of escalation for issues arising from Level 1 and Level 2 teams
Manage migrations within Office 365 and handle any issues that occur
Utilize Active Directory to set up and troubleshoot VPNs
Employ PowerShell for various tasks and operations
Participate in Quarterly Business Reviews and discovery meetings, providing advice to clients
Leverage skills in Cisco Technologies, Citrix Technologies, Mac Computers, Microsoft, Active Directory, Apple Devices, Computer Hardware, Configuration Management, Deployments, Office 365, Migration, Cisco VPN, and Remote access VPNs.
Requirements
Proficient in Cisco Technologies
Experience with Mac Computers
Strong knowledge of popular products and services
Familiarity with Active Directory
Ability to troubleshoot Apple Devices
Comprehensive understanding of Computer Hardware
Skilled in Configuration Management
Experience with Deployments
Proficiency in Office 365
Comfortable with Migration tasks
Knowledgeable in Cisco VPN
Experience with Remote access VPNs
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
We are offering a contract to permanent employment opportunity for a Help Desk Analyst III in Bloomingdale, Illinois. In this role, you will play a vital part in a dynamic IT team, working with various technical environments and handling a multitude of tasks.
Responsibilities:
Identify and implement solutions to a variety of IT issues
Act as a point of escalation for issues arising from Level 1 and Level 2 teams
Manage migrations within Office 365 and handle any issues that occur
Utilize Active Directory to set up and troubleshoot VPNs
Employ PowerShell for various tasks and operations
Participate in Quarterly Business Reviews and discovery meetings, providing advice to clients
Leverage skills in Cisco Technologies, Citrix Technologies, Mac Computers, Microsoft, Active Directory, Apple Devices, Computer Hardware, Configuration Management, Deployments, Office 365, Migration, Cisco VPN, and Remote access VPNs.
Requirements
Proficient in Cisco Technologies
Experience with Mac Computers
Strong knowledge of popular products and services
Familiarity with Active Directory
Ability to troubleshoot Apple Devices
Comprehensive understanding of Computer Hardware
Skilled in Configuration Management
Experience with Deployments
Proficiency in Office 365
Comfortable with Migration tasks
Knowledgeable in Cisco VPN
Experience with Remote access VPNs
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
