What are the responsibilities and job description for the Help Desk Analyst position at Robert Half?
We are seeking a Help Desk Analyst to join our team based in Des Plaines, Illinois. In this role, you will primarily be tasked with setting up and maintaining workstations, ensuring efficient operation of computer systems, and providing technical support to our team. This opportunity offers a short term contract employment.Responsibilities: • Set up workstations and ensure their proper functionality• Conduct regular checks and maintenance on computer hardware• Utilize Microsoft and Active Directory tools for system management tasks• Provide technical assistance to staff and troubleshoot any issues they may encounter• Configure and manage Apple and Android devices within the network• Utilize Citrix technologies for deployment and configuration management• Work with Cisco technologies to ensure network stability and security• Provide support for Mac computers within the organization• Ensure effective communication with team members to understand their technical requirements• Keep up-to-date with latest technologies to improve system efficiency and effectiveness.
Salary : $21 - $24
