What are the responsibilities and job description for the Help Desk Generalist position at Robert Half?
Robert Half is seeking an IT Generalist to support a Nonprofit/Affordable Housing organization based in Washington (remote – Pacific Time hours). This role involves stepping in to provide technical support. The position is Remote and is a 3–4-month contract-to-hire opportunity with potential to convert to part-time permanent.Apply today!Job Details:Schedule: 2–3 days/week (16–24 hours), Mon–Thurs preferred, between 7am–3pm PT Duration: 3–4-month contract-to-hire. Location: Remote, must be based in the U.S. and able to work PST hoursJob Responsibilities:Provide remote general IT support across both Mac and PC environmentsSet up and decommission user systems, including installing software before shipmentTroubleshoot connectivity, syncing, and general systems issuesAdminister Microsoft 365, Teams, SharePoint, and OneDrive structures and usersMaintain inventory of IT hardware and software subscriptions (e.g., Adobe)Research and propose solutions for office-to-cell phone connectivityRecommend improvements for collaboration tools and document workflows
Salary : $28 - $36
