HR Coordinator

Job Summary:

The HR Coordinator (Bilingual in Cantonese or Mandarin) plays a vital role in supporting the Human Resources department and ensuring smooth HR operations. This position requires fluency in Cantonese or Mandarin to support a diverse workforce effectively. Responsibilities include coordinating HR activities, providing administrative support, and acting as a liaison between management and employees on HR-related matters.

Key Responsibilities:

Recruitment & Onboarding:

Assist in recruitment efforts, including posting job openings, screening candidates, and coordinating interviews.

Translate job descriptions and interview materials as needed.

Prepare onboarding materials and conduct orientations for new hires in English and Cantonese/Mandarin.

Employee Relations:

Serve as a point of contact for employees, providing guidance on HR policies and benefits in both English and Cantonese/Mandarin.

Address and resolve minor workplace issues, ensuring effective communication with bilingual employees.

HR Administration:

Maintain accurate employee records, including translations of key documents when necessary.

Process HR documentation such as employment agreements, benefits enrollment, and termination paperwork in bilingual formats.

Payroll & Benefits Coordination:

Liaise with payroll providers to ensure timely processing of salaries and benefits.

Assist employees in understanding and utilizing their benefits packages, providing explanations in Cantonese/Mandarin as needed.

Compliance & Reporting:

Ensure HR practices comply with federal, state, and local employment laws, including language accessibility requirements.

Generate bilingual HR reports, such as turnover and headcount metrics.

Training & Development:

Coordinate and support training programs, providing translations for materials and sessions as necessary.

Track training completion and maintain bilingual training records.

General Support:

Assist HR leadership with projects and initiatives, including culturally relevant programs for bilingual employees.

Provide administrative support to ensure the efficiency of daily HR operations.

Qualifications:

Education: Bachelor’s degree in Human Resources, Business Administration, or a related field preferred.

Experience: 2 years of experience in an HR role, preferably with a bilingual workforce.

Skills:

Fluent in English and Cantonese or Mandarin (verbal and written).

Strong organizational and multitasking abilities.

Excellent communication and interpersonal skills, with cultural sensitivity.

Proficient in HRIS systems and MS Office Suite (Excel, Word, PowerPoint).

Knowledge of labor laws and HR best practices.

Key Competencies:

High level of cultural awareness and adaptability.

Confidentiality and integrity in handling sensitive employee data.

Attention to detail and a proactive approach to problem-solving.

Work Environment:

This role typically operates in an office setting with occasional remote work options. Some travel may be required for training or meetings.