What are the responsibilities and job description for the Implementation Coordinator position at Robert Half?
Salary: $23.75 to $27.50 hourly
Description
We are offering a REMOTE opportunity for an Implementation Coordinator to join a growing organization based out of Middletown, PA. In this role you will work with internal teams, credit unions, and vendors to implement or support services like ACH, Cash Services, Bill Payment, Remote Capture, Mobile Banking, and Workplace Essentials. Provides product support to Product Managers, assisting with marketing and sales.
Key Responsibilities
Qualifications:
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to
Description
We are offering a REMOTE opportunity for an Implementation Coordinator to join a growing organization based out of Middletown, PA. In this role you will work with internal teams, credit unions, and vendors to implement or support services like ACH, Cash Services, Bill Payment, Remote Capture, Mobile Banking, and Workplace Essentials. Provides product support to Product Managers, assisting with marketing and sales.
Key Responsibilities
- Coordinate implementation or updates for services (e.g., ACH, Cash, Bill Payment, etc.), train clients during/after implementation, and provide 60 days of post-implementation support.
- Manage changes for credit unions or vendors, including core system updates, mergers, or vendor changes.
- Prepare and update agreements between MY CU Services and credit unions.
- Maintain accurate billing information for key services.
- Update Salesforce CRM with project notes and statuses.
- Support Product Managers with sales-related activities like client visits or calls.
- Deliver training sessions internally and externally and collaborate with Marketing for outreach strategies.
- Offer operational help to departments when needed (e.g., EFT or Item Processing).
- Stay compliant with regulations such as the Bank Secrecy Act.
Qualifications:
- Associates degree or two-year certificate from college or technical school and one to two years related experiences and/or training; or equivalent combination of education and experience.
- Financial Services background and experience managing digital banking platforms is key
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- Experience with word processing, Spreadsheets, Internet access systems (Zephyr), E-mail, Database software, Contact Management, and the ability to learn other software as required
- Strong knowledge of services being implemented, ability to troubleshoot complex issues, and communicate service benefits to credit unions.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to
Salary : $24 - $28
