What are the responsibilities and job description for the IT Manager position at Robert Half?
We are offering an exciting opportunity for an IT Manager to join our team in the manufacturing industry at our location in Arden, North Carolina. The role involves leading digital transformation and IT service delivery, acting as a key liaison between IT and the business, supporting emerging technology needs, and fostering cross-functional collaboration.
Responsibilities:
• Managing IT operations and support service delivery functions at the Arden site.
• Translating business requirements into impactful IT solutions.
• Collaborating with plant leaders, functional teams, and client technicians to ensure high service quality.
• Executing key initiatives in cybersecurity, digital manufacturing, and enterprise service management.
• Overseeing vendor relationships and outsourcing contracts.
• Driving alignment across enterprise applications, infrastructure, and support teams.
• Monitoring KPIs and implementing cost-saving initiatives.
• Leading the site IT planning, project design, and implementation process.
• Establishing strong relationships with internal stakeholders and external clients.
• Representing IT on the site management team and supporting global coordination efforts.• Proficiency in Cisco Technologies is expected, as it forms a crucial part of our IT infrastructure.
• Familiarity with Cloud Technologies is required, as our organization heavily relies on cloud-based solutions for various operations.
• CRM expertise is essential, as it assists in managing our customer relationships and streamlining processes.
• Knowledge of Dell Technologies is necessary, as our organization utilizes several Dell products and services.
• Experience with ERP - Enterprise Resource Planning is crucial, as it aids in the integration and management of critical business processes.
• Proficiency in Active Directory is required, as it is fundamental to our network management.
• Auditing skills are essential, to ensure our systems meet the necessary standards and are functioning efficiently.
• Knowledge of Backup Technologies is crucial, as it ensures data protection and recovery in case of any unforeseen circumstances.
• Familiarity with Computer Hardware is required, as it forms the backbone of our IT infrastructure.
• Experience in Configuration Management is necessary, as it aids in maintaining system consistency and functionality.
Responsibilities:
• Managing IT operations and support service delivery functions at the Arden site.
• Translating business requirements into impactful IT solutions.
• Collaborating with plant leaders, functional teams, and client technicians to ensure high service quality.
• Executing key initiatives in cybersecurity, digital manufacturing, and enterprise service management.
• Overseeing vendor relationships and outsourcing contracts.
• Driving alignment across enterprise applications, infrastructure, and support teams.
• Monitoring KPIs and implementing cost-saving initiatives.
• Leading the site IT planning, project design, and implementation process.
• Establishing strong relationships with internal stakeholders and external clients.
• Representing IT on the site management team and supporting global coordination efforts.• Proficiency in Cisco Technologies is expected, as it forms a crucial part of our IT infrastructure.
• Familiarity with Cloud Technologies is required, as our organization heavily relies on cloud-based solutions for various operations.
• CRM expertise is essential, as it assists in managing our customer relationships and streamlining processes.
• Knowledge of Dell Technologies is necessary, as our organization utilizes several Dell products and services.
• Experience with ERP - Enterprise Resource Planning is crucial, as it aids in the integration and management of critical business processes.
• Proficiency in Active Directory is required, as it is fundamental to our network management.
• Auditing skills are essential, to ensure our systems meet the necessary standards and are functioning efficiently.
• Knowledge of Backup Technologies is crucial, as it ensures data protection and recovery in case of any unforeseen circumstances.
• Familiarity with Computer Hardware is required, as it forms the backbone of our IT infrastructure.
• Experience in Configuration Management is necessary, as it aids in maintaining system consistency and functionality.
