What are the responsibilities and job description for the IT Specialist position at Robert Half?
Job Description
Job Description
IT Specialist - Driving Technology and E-commerce Success
We are seeking a highly motivated and skilled IT Specialist to manage and enhance our organization's IT infrastructure and e-commerce operations. This critical role will ensure the smooth and secure operation of our systems, provide exceptional technical support, and optimize our e-commerce platform for peak performance. The ideal candidate will be a problem-solver with a passion for technology and a customer-centric approach. This is an onsite role in Beaufort, SC.
What You Will Do :
- System Administration : Install, configure, and maintain hardware, software, networks, and systems. Manage servers, operating systems, and applications, ensuring optimal performance, reliability, and data integrity through updates, patches, and backups.
- Network Management : Design, implement, and monitor LANs, WANs, and wireless networks. Troubleshoot network issues and ensure high availability. Configure and manage network devices (routers, switches, firewalls, VPNs) for secure and efficient traffic.
- Technical Support : Provide Tier 1 and 2 support to staff, resolving hardware, software, and connectivity issues. Onboard new employees, including workstation setup and account creation. Efficiently track and resolve IT issues to minimize downtime.
- Security and Compliance : Implement and monitor cybersecurity practices to protect organizational data. Conduct risk assessments, vulnerability scans, and penetration testing. Ensure compliance with industry standards and company policies regarding IT security and data privacy.
- Project Management : Lead IT projects, including system upgrades, migrations, and new technology deployments. Collaborate with vendors and stakeholders to identify cost-effective solutions and manage project timelines and documentation.
- E-commerce Platform Management : Ensure the reliability and functionality of our e-commerce platforms, maintaining uptime and optimizing performance. Manage integrations with payment systems, inventory tools, and third-party applications. Troubleshoot e-commerce issues related to pricing, product displays, and data accuracy. Manage updates and new features with minimal disruption.
What You Will Bring :
What Sets You Apart :
Content Management System (CMS), Computer Hardware, eCommerce, Power BI, Provide Technical Support
