What are the responsibilities and job description for the IT Support Technician position at Robert Half?
Job Details
Description
We are in search of an IT Support Technician to join our team in Columbus, Ohio. This role revolves around providing technical assistance to end-users and maintaining IT systems within our industry. This position offers a short term contract employment opportunity.
Responsibilities:
Address and resolve hardware, software, and network-related issues faced by users
Manage the installation, configuration, and troubleshooting of desktops, laptops, printers, and other peripherals
Oversee account setups, user access requests, and password resets
Keep IT documentation updated, including user guides and troubleshooting steps
Ensure prompt resolution of support tickets and escalate complex issues as required
Conduct regular maintenance and updates on company systems
Assist in managing IT asset inventory
Communicate effectively with non-technical users and provide excellent customer service
Aid in general conference support using platforms such as WebEx, Teams, and Zoom
Help maintain endpoint security tools and deploy applications using enterprise tools
Manage and improve scripts for automation and system management
Oversee the process for operating system updates and patching.
Requirements
Proficiency in Android Development
Knowledge and experience with Cisco Technologies
Familiarity with Citrix Technologies
Proficient in using and troubleshooting Mac Computers
Mastery of Microsoft software and tools
Experience with Active Directory
Ability to handle and troubleshoot Apple Devices
Strong understanding of Computer Hardware
Experience in Configuration Management
Proven track record in managing Deployments
Expertise in managing and troubleshooting O 365
Familiarity with IQMS software
Comfortable in using and troubleshooting WebEx
Proficient in Hardware & Software Installation
Strong understanding of computer Hardware
Knowledge of Network management protocols
Experience with Endpoint Security
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
We are in search of an IT Support Technician to join our team in Columbus, Ohio. This role revolves around providing technical assistance to end-users and maintaining IT systems within our industry. This position offers a short term contract employment opportunity.
Responsibilities:
Address and resolve hardware, software, and network-related issues faced by users
Manage the installation, configuration, and troubleshooting of desktops, laptops, printers, and other peripherals
Oversee account setups, user access requests, and password resets
Keep IT documentation updated, including user guides and troubleshooting steps
Ensure prompt resolution of support tickets and escalate complex issues as required
Conduct regular maintenance and updates on company systems
Assist in managing IT asset inventory
Communicate effectively with non-technical users and provide excellent customer service
Aid in general conference support using platforms such as WebEx, Teams, and Zoom
Help maintain endpoint security tools and deploy applications using enterprise tools
Manage and improve scripts for automation and system management
Oversee the process for operating system updates and patching.
Requirements
Proficiency in Android Development
Knowledge and experience with Cisco Technologies
Familiarity with Citrix Technologies
Proficient in using and troubleshooting Mac Computers
Mastery of Microsoft software and tools
Experience with Active Directory
Ability to handle and troubleshoot Apple Devices
Strong understanding of Computer Hardware
Experience in Configuration Management
Proven track record in managing Deployments
Expertise in managing and troubleshooting O 365
Familiarity with IQMS software
Comfortable in using and troubleshooting WebEx
Proficient in Hardware & Software Installation
Strong understanding of computer Hardware
Knowledge of Network management protocols
Experience with Endpoint Security
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
