What are the responsibilities and job description for the Manager of Quality Assurance position at Robert Half?
Job Details
Description
We are offering an exciting opportunity in Columbus, Ohio, for a Manager of Quality Assurance. In this role, you will be instrumental in maintaining the quality standards of our products and ensuring they meet the expectations of our clients. Your primary duties will revolve around quality assurance, data review, preparation for certifications and audits, and maintaining up-to-date records as per our internal processes.
Responsibilities:
Overseeing the establishment of quality assurance goals that align with the company's objectives and policies.
Analyzing data from various quality assurance activities to ensure alignment with our procedures and standards.
Preparing for and managing certifications and audits including ISO9001:2015, IATF16949, and 17025.
Ensuring that all company quality records are up-to-date and accurately reflect our internal processes.
Utilizing statistical process control (SPC) methods to analyze data for evaluating current processes and any changes to them.
Collaborating with the management team to present technical and program information.
Verifying the reliability of all equipment, materials, and services to ensure they meet the required performance efficiency standards.
Keeping abreast with government and industry quality assurance codes and standards.
Designing and implementing quality assurance training programs for key personnel in conjunction with other managers, including internal audits.
Managing the investigation and resolution of customer complaints regarding technical or quality issues.
Collaborating with the Lab Manager to maintain lab standards and traceability, and to ensure lab capabilities meet customer and technical standards within the industry.
Requirements
Proven experience in Android Development with a portfolio of successful projects
Proficiency in using Atlassian Jira for project management and issue tracking
Demonstrated experience in Bug Tracking to ensure software quality and usability
Strong understanding of Cloud Technologies and their application in software development
Experience in iOS Apps development, including testing and debugging
Skills in AB Testing to optimize product performance and user experience
Familiarity with Agile Scrum methodology and its application in a team setting
Experience in Auditing to ensure adherence to quality standards and regulations
Excellent Customer Service skills, with the ability to communicate effectively with different stakeholders
Proficiency in Defect Management, including identification, tracking and resolution.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
We are offering an exciting opportunity in Columbus, Ohio, for a Manager of Quality Assurance. In this role, you will be instrumental in maintaining the quality standards of our products and ensuring they meet the expectations of our clients. Your primary duties will revolve around quality assurance, data review, preparation for certifications and audits, and maintaining up-to-date records as per our internal processes.
Responsibilities:
Overseeing the establishment of quality assurance goals that align with the company's objectives and policies.
Analyzing data from various quality assurance activities to ensure alignment with our procedures and standards.
Preparing for and managing certifications and audits including ISO9001:2015, IATF16949, and 17025.
Ensuring that all company quality records are up-to-date and accurately reflect our internal processes.
Utilizing statistical process control (SPC) methods to analyze data for evaluating current processes and any changes to them.
Collaborating with the management team to present technical and program information.
Verifying the reliability of all equipment, materials, and services to ensure they meet the required performance efficiency standards.
Keeping abreast with government and industry quality assurance codes and standards.
Designing and implementing quality assurance training programs for key personnel in conjunction with other managers, including internal audits.
Managing the investigation and resolution of customer complaints regarding technical or quality issues.
Collaborating with the Lab Manager to maintain lab standards and traceability, and to ensure lab capabilities meet customer and technical standards within the industry.
Requirements
Proven experience in Android Development with a portfolio of successful projects
Proficiency in using Atlassian Jira for project management and issue tracking
Demonstrated experience in Bug Tracking to ensure software quality and usability
Strong understanding of Cloud Technologies and their application in software development
Experience in iOS Apps development, including testing and debugging
Skills in AB Testing to optimize product performance and user experience
Familiarity with Agile Scrum methodology and its application in a team setting
Experience in Auditing to ensure adherence to quality standards and regulations
Excellent Customer Service skills, with the ability to communicate effectively with different stakeholders
Proficiency in Defect Management, including identification, tracking and resolution.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
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