What are the responsibilities and job description for the Manager of Sales Administration position at Robert Half?
Manager of Sales Administration (Contract)Location: Los Angeles, CAWe are seeking a Manager of Sales Administration to optimize sales operations across multiple channels. This role will play a key part in improving customer satisfaction, increasing operational efficiency, and enhancing cross-functional collaboration to support corporate objectives. A strong emphasis will be placed on EDI processes to ensure seamless order management and fulfillment.Key Responsibilities:Oversee the entire EDI onboarding process, including testing, implementation, monitoring, and troubleshooting to ensure smooth transactions.Manage EDI transactions such as purchase orders (POs), acknowledgments, ASNs, shipping notifications, and invoices, ensuring successful acceptance testing with trading partners and resolving any errors.Work closely with EDI vendors and trading partners to validate, implement, and maintain EDI transactions.Accurately enter and process customer purchase orders, including PO acknowledgments, sales order creation, proforma invoices, routing requests, label generation, and invoicing.Provide timely updates to customers regarding shipping timelines, back-orders, and out-of-stock items, and request updated POs as needed.Coordinate with operations teams to track stock availability and back-order fulfillment for seamless order processing.Prepare and manage shipping documents such as BOLs, packing lists, and routing requests to support logistics operations.Serve as a liaison between customers, freight forwarders, and warehouses to coordinate, route, and schedule freight pickups, ensuring timely shipments.Ensure warehouse operations align with customer routing, labeling, and shipping requirements to meet deadlines and service expectations.Generate and analyze sales reports, including daily and weekly insights on orders received, invoiced, and outstanding orders to support decision-making.Maintain and update customer order forms, including pricing and product details, as well as preparing weekly and monthly order reports.
Salary : $24 - $28
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