What are the responsibilities and job description for the Online Community Manager Job at Robert Half in Chicago position at Robert Half?
Job Description
Job Description
We are offering a long-term contract employment opportunity for an Online Community Manager for a consumer facing brand. The role involves managing online communities, driving brand engagement, and creating a positive brand association.
Responsibilities :
- Manage and moderate online communities, ensuring a positive and engaging environment.
- Drive proactive engagement with the brand, leveraging and guiding users towards brand resources.
- Create positive associations with the brand through effective community management.
- Engage authentically with users and communities, fostering a sense of connection and loyalty.
- Execute tactical strategies within online communities to drive organic reactions.
- Utilize social media platforms such as Reddit, Facebook, and Discord to drive brand awareness and engagement.
- Maintain brand consistency and positioning across all online communities.
- Develop and execute social campaigns to increase brand awareness and attract new community members.
- Oversee community marketing efforts, ensuring alignment with overall brand messaging and experiences.
- Manage social content and engagement across various social media channels.
- Minimum of 2 years' experience in a similar role within the banking, consumer goods, brands, or social media
- Demonstrable skills in brand awareness and positioning
- Proficient in using Reddit for community engagement and brand promotion
- Prior experience as a Brand Ambassador is desirable
- Ability to create and manage brand experiences, ensuring brand consistency
- Expertise in brand messaging and storytelling to enhance consumer brand engagement
- Proven record of driving and increasing brand awareness
- Experience in community marketing and community relations
- Knowledge of building, managing, and engaging online communities
- Skilled in planning and executing social campaigns
- Ability to curate social content that resonates with the brand's audience
- Experience in boosting social engagement across various platforms, including Reddit, Facebook groups, and Discord
- Proficiency in using social media channels for brand promotion and community engagement
- Competency in social media management including planning, scheduling, posting, and analyzing content
- Experience in social networking and using various social platforms to increase brand presence.
- PLEASE NOTE : This is a part-time role requiring regular weekend work, on Saturdays and Sundays every week.
